Last Updated: January 2026
Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Rates
We offer the following shipping options for domestic orders within the United States:
- Standard Shipping (5-7 business days): Calculated at checkout
- Expedited Shipping (2-3 business days): Calculated at checkout
- Express Shipping (1-2 business days): Calculated at checkout
Shipping costs are calculated based on the weight of your order and your delivery location. You will see the exact shipping cost before completing your purchase.
Free Shipping
We offer free standard shipping on all orders over $29 within the continental United States.
Shipping Locations
We currently ship to all 50 United States, including Alaska and Hawaii. Please note that orders to Alaska, Hawaii, and U.S. territories may require additional shipping time.
At this time, we do not ship internationally.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package through the carrier’s website using the provided tracking number.
Delivery Issues
If your package shows as delivered but you have not received it, please check with neighbors, building management, or other household members who may have accepted the delivery. If you still cannot locate your package after 24 hours, please contact us at [your contact email] and we will work with you to resolve the issue.
Damaged or Lost Packages
While rare, packages can occasionally be damaged or lost in transit. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging. We will work quickly to send you a replacement or provide a refund.
If your package is lost in transit, please contact us and we will file a claim with the shipping carrier and arrange for a replacement or refund.
Address Changes
Please ensure your shipping address is correct before completing your order. If you need to change your shipping address, contact us immediately at [your contact email]. We cannot guarantee address changes once an order has been processed and shipped.
P.O. Boxes
We can ship to P.O. Boxes via USPS only. Please note that expedited and express shipping options are not available for P.O. Box addresses.
Holidays
During major holidays and peak shopping seasons, processing and delivery times may be longer than usual. We recommend placing orders early to ensure timely delivery.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: [email protected]